Tel: 0208 819 9877
Mob: 07904 008684
Bennett & Sons Roofers 59 Hornhill Road, Maple Cross, Hertfordshire WD3 9TG
Office: 0208 819 9877 Mob: 07904 008684
Roofer | Tiling | Slating | Gutters | Fascias | Soffits | Pitched Roofs | Roof Repairs | Flat Roofs | Roofing | Harrow | Wembley | Stanmore
We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise
there may be times where our customers are not completely satisfied.
To ensure we are able to put things right as soon as we can, please read our complaints procedure below and we will respond
promptly to ensure complete satisfaction.
As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our
high standards.
In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that
we can rectify any problems as soon as possible. Either call us on 0208 819 9877, or write to us at Bennett and Sons Ltd, 59
Hornhill Road, Maple Cross, Hertfordshire WD3 9TG, or email us at info@bennettandsons.co.uk and we aim to respond within
5 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.
Where we are unable to resolve your complaint using our own complaints procedure, as a Which? Trusted Trader we use their
Dispute Resolution Ombudsman for dispute resolution. In the unlikely event that we cannot remedy your complaint to your
satisfaction you may wish to refer your complaint to them. If you wish to do so please contact Which? Trusted Traders in the first
instance on 0117 456 6031.
Complaints Policy